Serene medical spa reception desk with white marble and soft lighting

ASPS Member

American Society of Plastic Surgeons

RealSelf Top Doctor

2023 & 2024

Board Certified

ABPS Diplomate

500+ Reviews

Five-Star Average

Credentials & Trust
Secure Patient Portal

Your Surgery.Your Timeline.Your Private Space.

HIPAA-encrypted · Only you and your care team

Everything prepared before you arrive. Consultation notes, pre-op instructions, recovery milestones, and a direct line to your nurse coordinator — all in one quiet, private space.

Already a patient? Your records are waiting.

Privacy by Design
The Minds Behind the Practice

The surgeon you choose becomes the voice you trust most.

Female surgeon in professional attire with calm, confident expression in soft clinical light

Dr. Catherine Mercer

MD, FACS

Rhinoplasty & Facial Refinement
"I don't reshape faces — I clarify them. Every revision begins with a conversation about what you've always seen, and what you've always wanted to see instead."

Fellowship-trained, Manhattan Eye, Ear & Throat Hospital

Signature procedure: Structural Rhinoplasty Revision

18 years in practice

ABPS Board CertifiedASPS FellowRealSelf Top Doctor 2024
Male surgeon in white coat standing in well-lit consulting room with neutral expression

Dr. James Ashworth

MD, FACS

Facial Rejuvenation & Blepharoplasty
"The best facelift is the one no one notices. My work is measured in what people don't say — "you look different" — but in what they do say: "you look rested.""

Fellowship-trained, Cleveland Clinic Aesthetic Institute

Signature procedure: Deep Plane Facelift

22 years in practice

ABPS Board CertifiedASAPS Member500+ Five-Star Reviews
Inside Your Portal

Everything your recovery needs,
already waiting for you.

Recovery Tracker
ProgressDay 7 of 30

Surgery Complete

First Check-In

7

Suture Review

Today · Upcoming

14

Progress Photos

30

Final Follow-Up

Care Messages
SL
Nurse Coordinator9:14 AM
Good morning! Your Day 3 photos look exactly as expected. Swelling is tracking beautifully — no concerns at all.
ME
You9:31 AM
Thank you. Is the bruising under my left eye normal at this stage?
SL
Nurse Coordinator9:45 AM
Completely normal, and actually lighter than average for Day 3. Dr. Mercer reviewed your photos this morning and left a note in your portal.
Message your care team...
Your Calendar
March 2026
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Mar 7Suture Review
Mar 14Progress Photos Due
Mar 30Final Follow-Up

All content within Portal is encrypted end-to-end and accessible only to you and your designated care team.

The Recovery Arc

The deeper you scroll,
the more you see.

Transparency isn't a feature — it's the foundation of trust. Portal shows you what's coming before you need to ask.

Close up of surgical recovery notes on a tablet with soft morning light
Day 3
Day 3

The First Morning After

Swelling peaks, but your portal already has today's care instructions, what to expect by evening, and a direct message to your nurse if anything feels off.

97% of patients report feeling supported at Day 3
Medical professional reviewing photos on a clean white desk with minimal equipment
Day 7
Day 7

The Suture Review

Upload your photos directly through Portal. Dr. Mercer reviews them before your in-person appointment — you arrive already knowing the answer.

Photo review turnaround: under 4 hours
Woman sitting at a bright desk working calmly, subtle confidence in her posture
Day 14
Day 14

The Quiet Milestone

Most patients return to work. Your portal notes shift from recovery instructions to maintenance guidance and your six-week milestone preview.

Average return-to-work: Day 12–14
Already a Patient?

Your portal is
already open.

Your consultation notes, recovery plan, and surgical team's direct line — everything prepared, everything private, everything yours.

Not a patient yet?

A 20-minute call with our patient care coordinator. No commitment.